1. Acceptance of terms
This is an agreement between you and (“VakilHelp”). VakilHelp is building products and services (“Services”) to facilitate the process of finding legal help.
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms.
You may use the Services only if you can form a binding contract with VakilHelp, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.
2. Your VakilHelp account
You need a VakilHelp account in order to use some of our Services.
When registering an account you will select a username and password and provide us with registration information. The registration information you provide must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your VakilHelp account. If any of the information that you provided when you initially registered changes, you must update your registration information to reflect those changes.
It is a violation of these Terms for anyone other than you to use your username or password in connection with the use of the Services. You are responsible for preventing such unauthorized use and you assume all liability for the actions of those individuals utilizing your username and password with your permission. If you suspect the unauthorized use of your username and password, you must immediately notify VakilHelp by e-mail to info@VakilHelp.com.
3. VakilHelp Users
The “User,” “You” and “Your” refer to the person, company, or organization that has visited or is using Service. A User may be a Recipient, a Provider, both, or neither.
“Providers” means registered providers of legal help in the legal field who may provide useful information and/or legal services (including limited contracting or consulting work) to Users.
“Recipients” means Users who submit help requests to solicit Providers for useful information and/or legal services (“Requests”). Providers may submit service proposals (“Packages”) in response to such Requests.
VakilHelp makes efforts to verify Users, which may include using a third-party identity verification service, but cannot warrant or guarantee, a User’s purported identity; user identification on the Internet is difficult. For these reasons, VakilHelp cannot and does not represent, warrant or guarantee the truthfulness or accuracy of the credentials or identities of, and provided by, Users.
4. User Conduct
As a condition of use, you promise not to use the Services for any purpose that is unlawful or prohibited by these Terms, or any other purpose not reasonably intended by VakilHelp.
VakilHelp reserves the right to investigate complaints or reported violations of these Terms and to take any action deemed appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses, and traffic information. By way of example, and not as a limitation, you agree not to use the Services:
- To impersonate, abuse, harass, threaten or intimidate any person;
- To post or transmit, or cause to be posted or transmitted, any Content that is libellous, defamatory, obscene, pornographic, abusive, offensive, profane, or that infringes any copyright or other right of any person;
- For any purpose (including posting or viewing Content) that is not permitted under the laws of the jurisdiction where you use the Services;
- To post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any VakilHelp user;
- To create or transmit unwanted ‘spam’ to any person or any URL;
- To create multiple accounts for the purpose of voting for or against Content;
- To post copyrighted Content which doesn’t belong to you;
- To artificially inﬂate or alter vote counts, comments, or any other Services or for the purpose of giving or receiving money or other compensation in exchange for votes, or for participating in any other organized effort that in any way artificially alters the results of Services.
You agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services; or (iii) bypass any measures we may use to prevent or restrict access to the Services.
All Content posted or otherwise submitted to VakilHelp, including but not limited to information and materials submitted in the content of your questions, answers, requests for information, responses, profiles, signatures, qualifications, comments, and posts where Users communicate (“User Content”) is the sole responsibility of the account holder from which such Content originates. You acknowledge and agree that you, and not VakilHelp are entirely responsible for all Content that you post, or otherwise submit to VakilHelp. VakilHelp does not control User Content and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Services you may be exposed to User Content that is offensive, indecent or objectionable. You acknowledge that VakilHelp will not be liable for any loss or damage caused by your reliance on any information or content contained in User Content.
To report a suspected abuse of the Services or a breach of the Terms (other than relating to copyright infringement which is addressed in the “Copyright Complaints” section below) please send written notice to VakilHelp at email: legal@VakilHelp.com.
VakilHelp grants you a nonexclusive, nontransferable, revocable, limited license to view and print the Content provided as part of the Services solely for purposes in accordance with these Terms. Any copyright or attribution notice appearing on the original content or information must appear on all copies of the content or information.
You are solely responsible for your interactions with other users of the Services. VakilHelp reserves the right, but has no obligation, to monitor disputes between you and other users.
User Content is not private or confidential, nor is it protected by attorney-client, or any other privilege, and it may be read, collected, and used by others, including VakilHelp. For example, search engines may index your questions, answers, and other User Content to allow them to appear in search engine results (e.g. if someone does a search on google.com or another search engine, your questions, answers, and other User Content on VakilHelp.com that relate to the search may appear in the search results list).
6. VakilHelp is not a law firm
VakilHelp is not a law firm, and the employees of VakilHelp are not acting as your attorney. VakilHelp does not practice law and does not give legal advice. By using VakilHelp, no attorney-client relationship will be created between you and VakilHelp. VakilHelp is merely assisting you in finding the appropriate help for your legal matters. The Services and Content are not a substitute for the advice of an attorney.
Furthermore, any legal information made available through the Services is not legal advice and is not guaranteed to be correct, complete or up-to-date. Because the law changes rapidly, VakilHelp cannot guarantee that all the information made available through the Services is completely current. The law is different from jurisdiction to jurisdiction, and is also subject to interpretation by different courts. The law is a personal matter, and no general information or legal tool like the kind VakilHelp provides can fit every circumstance. Therefore, if your specific problem is too complex to be addressed by our tools, you should consult a licensed attorney in your area.
Links to other resources and businesses on the Internet may be made available through the Services. Those links are provided as citations and aids to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that VakilHelp sponsors, is affiliated or associated with, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.
7. VakilHelp is not a lawyer referral service
VakilHelp provides a platform to help you find legal information and help. Lawyers and Providers using the Services are not endorsed or approved by VakilHelp. There is no fee sharing arrangement between VakilHelp and lawyers using the Services. Before hiring a lawyer, everyone should carefully consider the lawyer’s knowledge and experience and obtain an engagement letter detailing the terms and conditions of the representation, including all fees, expenses and other obligations. No legal representation relationship exists in any way between any VakilHelp user and VakilHelp or any of its affiliates.
Recipients may submit Requests to VakilHelp and Providers may offer and be asked to offer their help with a Request. Information included by a Provider in response to a Request is not a substitute for an in-person or telephone consultation with a lawyer licensed to practice in your jurisdiction about your specific legal issue, and you should not rely on any Content as legal advice.
The information that a Recipient includes in a Request will be available for Providers on our platform to view. Providers may offer their legal services to you in response to your Request.
Recipients should not submit confidential information to the VakilHelp platform. By choosing to do so, Recipients acknowledge that there is no duty on any Provider to keep that information confidential or forego representation adverse to a Recipient’s interests. VakilHelp takes every reasonable effort to ensure the privacy of Requests and and other personal messages on our Service, but cannot guarantee confidentiality. Recipients should only discuss confidential information directly with a lawyer who has determined he or she has no conflict of interest and assures the Recipient’s confidentiality.
Information that Recipients submit will allow Providers to respond with relevant information that may help a Recipient decide whether to connect with that Provider. A Recipient’s contact information will remain private, until the Recipient chooses to connect with a Provider.
When submitting a Request, VakilHelp allows participating Providers the opportunity to offer useful information in response. With the VakilHelp system, Recipients are always in control — Providers don’t receive a Recipient’s contact information until a Recipient chooses to connect with a Provider where there is interest in having a consultation.
9. Attorney-client relationship
No attorney-client relationship can be formed until a consultation takes place with the Provider. If the Provider determines there is a conflict of interest, that Provider will be unable to represent you. Any participating Provider may also decline to provide representation for any other reason.
Attorney-client privilege is a set of rules governing lawyers designed to encourage full and frank communication between a client and his or her lawyer. It applies to communications with a lawyer where a client is seeking legal advice. By using the Service to find and connect to a lawyer, you are agreeing that communications over the Service will not be protected by this privilege. The VakilHelp platform helps to connect you with lawyers so you can have private, confidential consultations outside of the platform — attorney-client privilege may apply to these consultations. To be sure that attorney-client privilege applies, you should sign a formal engagement agreement with a lawyer.
User Content made available on or through the Services is not intended as legal advice, is not confidential, and does not create an attorney-client relationship. It is considered Content. Should you ignore this warning and send specific or confidential information in a Request, there is no duty on a Provider to keep that information confidential or to discontinue or forego any representation adverse to your interests.
Use of the Services alone does not create an attorney-client relationship. An attorney-client relationship may be formed with Providers through use of the Service. Communications requiring confidentiality should take place outside the VakilHelp Service, such as via telephone. Users may negotiate the terms of a potential engagement on a Request prior to such engagement. Upon acceptance, the scope of the work which a Provider is engaged to work on is strictly limited to the matter agreed upon during the negotiations. VakilHelp does not provide legal services to Users on its own behalf, and has no obligations to any User in connection with attorney-client privilege.
10. Fees and Transactions
Recipients may contract with Providers through consultations resulting from Requests submitted through the Service. Such contracts are solely between the Recipient and the Provider. VakilHelp will not be a party to any contracts submitted through our Service, unless submitted by a VakilHelp officer. VakilHelp facilitates these contracts by supplying a platform for communication management and payment tools.
No fees for the work carried out as a result of Requests or Packages are split or shared between Providers and VakilHelp. VakilHelp may charge the Providers a fee in exchange for Providers’ use of the Service, including for advertising and administrative services. This fee, if any, is separate and distinct from all legal fees which a Recipient may agree to with the Provider.
VakilHelp maintains the right to initiate special incentive pricing, membership, and other programs. These may be limited, at VakilHelp’s sole discretion, to defined and limited Users or non-Users. Any promotional monies or credits placed into User accounts by VakilHelp for use towards Services remain the property of VakilHelp (they never become the property of Users and never become refundable to the User), and unless otherwise agreed, will be usable only for thirty (30) days.
If VakilHelp believes, in its sole discretion, that any funds earned through use of the Service were earned under suspicious circumstances or that funds were derived from a suspect account, VakilHelp will continue to investigate the situation until an adequate resolution has been reached, as determined by us, and which may require the involvement of certain third parties, including any applicable credit card company. VakilHelp will make commercially reasonable efforts not to exceed a ninety-day (90) hold on your account as we and/or a third-party investigate.
11. Changes to these Terms
VakilHelp reserves the right, at its sole discretion, to modify or replace the Terms at any time. If the alterations constitute a material change to the Terms, VakilHelp will notify you of such changes. What constitutes a material change will be determined at VakilHelp’ sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using any Service or viewing any Content following Notification of a material change to the Terms shall constitute your acceptance of the Terms as modified.
12. Liability disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES MADE AVAILABLE BY VakilHelp MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. VakilHelp AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SERVICES AT ANY TIME.
VakilHelp AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS MADE AVAILABLE BY VakilHelp FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. VakilHelp AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
You may end your legal agreement with VakilHelp at any time for any reason by sending a request to deactivate your accounts to info@VakilHelp.com and discontinuing your use of the Services. If you stop using the Services without deactivating your accounts, your accounts may be deactivated due to prolonged inactivity.
We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms, (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially or socially viable. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account.
Your access to and use of the Services may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Services or any other reason within or outside the control of VakilHelp. VakilHelp reserves the right to suspend or discontinue the availability of the Services and/or remove any Content at any time at its sole discretion and without prior notice. VakilHelp may also impose limits on certain features and Services or restrict your access to parts of the Services without notice or liability.
In all such cases, the Terms shall terminate, including, without limitation, your license to use the Services, except that the following sections shall continue to apply.
14. Intellectual Property
Except as expressly provided in these Terms, nothing contained herein shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. You agree that the Services and Content are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and may not be used except as provided in these Terms without the express written permission of VakilHelp. You also agree that VakilHelp retains its copyrights in the layout and graphics made available through the Services, the collective and compilation copyrights in all databases and navigation design, and all other content created by its employees, contractors, consultants, or other contributors.
You may use VakilHelp’ service marks in referring to the Content without VakilHelp’s express permission, provided that you follow standard trademark usage practices and provide proper attribution. Any other uses require VakilHelp’ express written permission. You may not use the VakilHelp’ service marks or trade dress in a third party service name or publication title; in, as, or as part of your own service or marks; to identify products or services that are not VakilHelp’; in a manner likely to cause confusion; in a manner that implies inaccurately that VakilHelp sponsors, endorses, or is otherwise connected with, your own activities, products, and services; as hidden or embedded text in web pages; or in a manner disparaging of VakilHelp or the Service.
If you use any links made available through the Services to reach other web sites not maintained by VakilHelp, you will leave our Services. The linked sites are not under the control of VakilHelp and VakilHelp is not responsible for the contents of any linked site or any link contained in a linked site. VakilHelp provides these links to you only as a convenience and the inclusion of any link does not imply recommendation, approval or endorsement by VakilHelp of the linked website, nor does it imply that the linked website recommends, approves of, or endorses VakilHelp. You may not use any information, including text, forms, documents, images, graphics, logos, button icons, information obtained from VakilHelp’ licensors, and other content or any copyright material owned by VakilHelp or VakilHelp’ licensors or any VakilHelp trademark, service mark or logo for any purposes, including any commercial purpose, without the express written consent of VakilHelp.
By uploading Content to or submitting any materials for use on the public sections of VakilHelp (such as, but not limited to a User’s profile), you grant (or warrant that the owner of such rights has expressly granted) VakilHelp a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, display, edit, copy, modify, adapt, publish, transmit, translate, publicly perform or create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe.
By uploading Content to or submitting any materials to our Services, you grant (or warrant that the owner of such rights has expressly granted) VakilHelp a perpetual, royalty-free, irrevocable, non-exclusive right and license to use such materials to use, reproduce, display, edit, copy, modify, adapt, publish, transmit, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe, to provide you with the Services. This includes, but is not limited to:
storing and displaying your data (for example: making backups);
accessing data on your specific request (for example: providing customer support);
providing more relevant Content (for example: showing information related to a legal issue)
improving the functionality of the Services (for example: improving our algorithms so that we can help more people)
Except as expressly provided in these Terms, nothing in these Terms shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. You agree that the Content and Services are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
15. Copyright Complaints
VakilHelp respects the intellectual property rights of others. It is our policy to respond promptly any claim that Content submitted to VakilHelp infringes the copyright or other intellectual property infringement (“Infringement”) of any person. VakilHelp will use reasonable efforts to investigate notices of alleged Infringement and will take appropriate action under applicable intellectual property law and these Terms where it believes an Infringement has taken place, including removing or disabling access to the Content claimed to be infringing and/or terminating accounts and access to the Services.
To notify VakilHelp of a possible Infringement you must submit your notice in writing to the attention of “Copyright Infringement” care of legal@VakilHelp.com and include in your notice a detailed description of the alleged Infringement sufficient to enable VakilHelp to make a reasonable determination. Please note that you may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing your copyright.
If we remove or disable access to Content in response to a notice of Infringement, we will make reasonable attempts to contact the user who submitted the affected Content. If you feel that your Content is not infringing, you may provide VakilHelp with a counter notice in writing to the attention of “Copyright Infringement Counter Notification” at legal@VakilHelp.com. You must include in your counter notice sufficient information to enable VakilHelp to make a reasonable determination. Please note that you may be held accountable for damages (including costs and attorneys’ fees) if you materially misrepresent that your Content is not infringing the copyrights of others.
If you are uncertain whether an activity constitutes Infringement, we recommended seeking the advice of an attorney.
No agency, partnership, joint venture, or employment is created as a result of the Terms and you do not have any authority of any kind to bind VakilHelp in any respect whatsoever.
The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
VakilHelp shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond VakilHelp’ reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference).
If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
VakilHelp may transfer, assign or delegate the Terms and its rights and obligations without consent.
The Terms shall be governed by and construed in accordance with the laws of New Delhi, and the parties submit to the exclusive jurisdiction of New Delhi courts.
Both parties agree that the Terms is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of the Terms, unless otherwise agreed.